Top 5 FAQs on finding parts from Rock Auto
RockAuto is an online automotive parts store established in 1999 by engineers who have gathered a list of body parts and its details, not just what any physical auto store or counter staff would know.
By remaining a strictly online company, they sell rock automotive parts at an affordable price.
Do they have spare parts for trucks or cars?
They have spare parts for almost all vehicles like cars, bikes, trucks, trailers of any make and any year. The list of the vehicle’s make will be alphabetically listed on their part catalog page. You can click to expand the year, model, and engine size for your vehicle. They have a huge collection of car parts as most people search for RockAuto car parts. If you do not find the rock auto car parts in the part catalog, you can enter the year, make, model, and engine and the rock auto car part name in the search box at the top of the page. Their inventory keeps expanding to such an extent, that someday you could build your own car with all the rock auto car parts available in their online store.
Do they sell new or used parts?
All items sold on rock automotive part auto are new unless otherwise stated. RockAuto does sell remanufactured parts or used parts. If the part is remanufactured, it will be stated as remanufactured in the part’s description.
How to search with the part number?
As you go to their part catalog page you will find, that the Part Number Search bar is at the top. Enter the part number and then click search. You need not select a manufacturer or part group if the part number is right. You can also narrow down the results by brand or part type using the drop-down lists. If you are not sure about the part name you can enter keywords to look for your part.
Do they accept returns?
If they accept returns, they will fix a core charge for the product, which you will see in blue listed next to the price of the product in their catalog. RockAuto generally does not accept core returns on parts without a core charge. The cores are returned within 6 months of the date on which your order was placed.
How to check if the part you want is in stock?
Almost all the parts on their rock automotive parts catalog are in stock and are ready to be shipped unless marked Non-Stock item or Out of Stock. They may not give you information on when the rock automotive part will be back in stock, but you can be notified if you sign up, for the availability alert.