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Benefits of Using Business Phone Number Systems

Irrespective of the type of business, verbal communication is a critical part of it. It not only projects a professional image but also helps communicate with employees in the company or organization regarding meetings, conferences, or any other announcements, whenever possible.

As businesses grow, employees need an efficient, reliable, and easy-to-use medium for communicating with customers and pitching to prospects.

Benefits of Using Business Phone Number Systems
Here is where installing a business phone number system can bring multiple advantages to an expanding firm. Below mentioned are some benefits of installing business phone number systems.

Share phone lines

Owning a business phone number is the first step toward cutting the pool of multiple phone lines. From easy transferring of calls to less chaos in office, sharing a phone line provides access to every employee and assigns a separate extension to each.

Simple dialing

Imagine a vociferous environment wherein employees shout their lungs out to communicate with someone in the other cabin. With a business phone system, employees simply need to pick up the receiver and press the three- or four-digit extension number to get in touch with the other employee.

Virtual receptionist

Have you ever heard the auto attendant when you dial a business phone number? The recording creates the image of a virtual receptionist, taking you step by step through all the instructions, along with the individual extensions that get you in touch with the employee you wish to speak with.

No bill conference calls

All the handsets in a business phone system operate on a single number. This means that investing in personal mobiles for business-related purposes is something you can avoid. Moreover, because all the employees use a common business phone number, there are absolutely no charges levied on making conference calls. All that the employees need to do is pick up the receiver and talk.

Save cost and money

What’s a better alternative: a complete cake or individual pastries? If it were about the money shelled on both, the answer would definitely be the former option. Same is the case with managing a business phone number system. Because of the ease of maintenance and flexibility in operations, managing a network of business phone numbers is much easy as compared to that of managing individual handsets.

Easy expansion

Having a business phone number is a good start to a small scale business. The number of telephones in the network can be controlled and the time spent on making calls can also be tracked. As the business expands, it is easy to add new systems to the network for accommodating additional employees.

Advanced features

Nowadays, most business phone number systems come with pre-installed advanced features like voicemail, caller ID display, and auto call forwarding. These features are very valuable for both, small scale and large scale businesses. Also, the ability to transfer calls from the system to a mobile to a pager can be extremely beneficial for employees who are constantly on the run.

Stay connected

In large organizations where employees and clients are spread across the globe, it is not always possible to work at the desk during the routine office hours. With a business phone system, you can work anywhere, anytime, without worrying about any hardware malfunctions. The tools and features keep you on the same page as that of your colleagues, no matter which corner of the world you are in.

Maintain confidentiality

In case of business deals on personal mobiles, there are chances that some key points might get leaked. Also, there are chances of the private call getting recorded. In a business phone system, these risks are brought down to a minimum. This is because the entire network functions as one single unit, there are bleak chances of information tampering and data breach.

Positive branding

Because the business is conducted in a hassle-free manner, customers don’t lose out on their valuable time and get their queries solved in a small time period. A business phone number projects a good image of your company. Also, owning a number that is perceptibly impressive is a wonderful marketing strategy because the business will have a higher brand recall.

Personal versus. professional life

If the same number is used for both personal and professional communication, one can get bogged down by the overlap created between the two. After all, there’s no other way for clients to get in touch! Maintaining a business phone system keeps personal life out of professional commitments and also ensures that the office blues are left within the office premises.

Highly safe and secure

Personal phones are vulnerable to security threats like viruses, scams, breach of data, outside access to phone camera and/or microphone, etc. A business phone system assures that at least your business line will remain intact while all the data stored on cloud service providers will survive untouched. Also, the auto attendant automatically blocks malicious software and prank robot calls so that virus threats are minimized.

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